Return and Exchange Policy

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Return/Exchange Policy

This return/exchange policy applies to products purchased from Reelskipper.com. Reel Skipper items purchased from retail stores must comply with the retail store’s respective policies. Reel Skipper provides refunds for purchases made on the official e-commerce site as set forth more fully herein.

Terms

Reel Skipper will provide refunds/exchanges to customers who return products unworn and unwashed, in their original condition and packaging within 30 days from the date of an online purchase at the official e-commerce site.

Returns Within 30 Days of Purchase

Refunds will be given within 30 days of receipt of the returned merchandise. Customers will be notified via email when the return has been processed and a credit has been issued to the original form of payment.

Returns After 30 Days of Purchase

If customer returns product(s) purchased from Reel Skipper’s official e-commerce site after thirty days, no credits or exchanges will be issued.

How to Submit a Return via Mail:

Merchandise is to be securely packed in the original box, if possible, removing all extra labels from the outside of the package. Please enclose the original packing slip and/or receipt. If you are unable to provide the packing slip and/or receipt, then you must include the order number, billing name, and address.

All return shipping charges must be prepaid. No C.O.D. deliveries will be accepted. Packages should be shipped through a traceable shipping method. Please retain the return tracking number for your records. Send all return packages to the following address:

Reel Skipper, LLC

2026 NE 155th Street

North Miami Beach, Florida 33162

United States

How to Submit an Exchange:

Visit our return portal 

Contact Customer Service via e-mail or phone
if you need further assitance:

CustomerService@ReelSkipper.com

(844) 4-SKIPPER